====== Contact Us & Get Help ====== Support for HPC within Newcastle University is now provided by [[https://rse.ncldata.dev/|Research Software Engineering]]. The HPC service within the University is Academic-lead, and supported by a [[https://hpc.researchcomputing.ncl.ac.uk/staff/|broad team of senior Academic and RSE staff]]. ===== Contact ===== HPC queries, comments and feedback, including any advice needed on including HPC related costings in your project or grant applications, or general feedback on this website: * More general training and workshop queries, comments and feedback. This also includes any HPC training workshop questions or bespoke training needs: * Want peer support and to see what's happening in HPC at Newcastle? Join our Teams Channel * [[https://teams.microsoft.com/l/channel/19%3A8327732e08af4986a07b6e35369579e9%40thread.tacv2/High%20Performance%20Computing?groupId=7059214c-2200-4ad6-a739-9d350c74c7a9&tenantId=9c5012c9-b616-44c2-a917-66814fbe3e87|Code Community HPC Channel]] ===== Getting Help ===== If you have a specific issue in accessing existing HPC facilities, need to report a problem with **Rocket** or **Comet**, or have a technical question which is not addressed by the content of this documentation, then note that we //still// use the NUIT NUService portal to manage these support requests: * https://nuservice.ncl.ac.uk When submitting your self-service request, please ensure that you choose the relevant **HPC** category, and the request will get to us. Some hints on [[collecting information for troubleshooting]] ---- [[:start|Back to Documentation Home]]