====== Contact Us & Get Help ====== Support for HPC within Newcastle University is now provided by [[https://rse.ncldata.dev/|Research Software Engineering]]. The HPC service within the University is Academic-lead, and supported by a [[https://hpc.researchcomputing.ncl.ac.uk/staff/|broad team of senior Academic and RSE staff]]. ===== Contact ===== HPC queries, comments and feedback, including any advice needed on including HPC related costings in your project or grant applications, or general feedback on this website: * More general training and workshop queries, comments and feedback. This also includes any HPC training workshop questions or bespoke training needs: * ===== Getting Help ===== If you have a specific issue in accessing existing HPC facilities, need to report a problem with **Rocket** or **Comet**, or have a technical question which is not addressed by the content of this documentation, then note that we //still// use the NUIT NUService portal to manage these support requests: * https://nuservice.ncl.ac.uk When submitting your self-service request, please ensure that you choose the relevant **HPC** category, and the request will get to us. ---- [[:start|Back to Documentation Home]]