Frequently Asked Questions
Creating and Managing HPC Projects
What is the HPC Driving Test?
Data Storage and Transfer
Where do I put my HPC data?
How can I use Research Data Warehouse (RDW) with HPC?
How can I move my data to where I need it?
Filesystems
Help! I cannot access RDW
How much does RDW cost?
Why is my gzip / tar / cp operation going SO SLOWLY?
Git & Github for managing code and scripts
How do I set up Github.com authentication on the HPC?
Open OnDemand
Why am I seeing 'Home directory not found'
Why is there a red box error over my screen in Open OnDemand?
Resources
What hardware is available on Comet?
How can I see what resources are on each node/partition?
When should I use the low-latency nodes?
Interactive Session Related
How do I get an interactive shell on a compute node?
Reports & Utilisation Information
How can I get a report of all home directory use?
How can I check my quota usage?
Why is my home directory over quota?
Software
What software is installed on the HPC?
Will you install my software for me?
How do I extend my LD_LIBRARY_PATH for R/R-Studio?
How do I install more Python modules?
How do I install more R modules?
Slurm & Job Related
How do I run a job for longer than allowed?
How can I get a list of my scheduled Slurm jobs?
How can I see which of my jobs have failed recently?
How can I see which of my jobs are currently running?
Why is my job not running yet?
How can I see what resources are on each node/partition?
How do I get individual logs for my task array or srun jobs?
How can I check what resources my finished jobs used?
How can I get an email when my job completes?
Why does my MPI job complain about failed connections or addresses already in use?
Why do I get an accounting/QOS policy error when submitting my job?
Why do I get an invalid account error when submitting my job?
How can I tell which account codes I can use and which partitions I can submit to?
Unix & Linux Fundamentals
Make a script executable
Set permissions on a file or directory
Viewing text files and comparing file contents
Gathering information for Troubleshooting
I am entering the correct password and still cannot login!
Users
As a PI, how can I manage users on my project?
How can I manage my project memberships?
Can my collaborator from another institution use HPC at Newcastle?
Common Error Messages
Why do I see 'Connection Closed' when I try to log in to Comet?
Recent Changes
These pages have recently been
changed
or
updated
within the
FAQ
section:
How Can I List My Current Scheduled Jobs?
2026/05/18 15:34
John Snowdon