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HPC Support
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Contact Us & Get Help

Support for HPC within Newcastle University is now provided by Research Software Engineering. The HPC service within the University is Academic-lead, and supported by a broad team of senior Academic and RSE staff.

Contact

HPC queries, comments and feedback, including any advice needed on including HPC related costings in your project or grant applications, or general feedback on this website:

  • hpc.researchcomputing@newcastle.ac.uk

More general training and workshop queries, comments and feedback. This also includes any HPC training workshop questions or bespoke training needs:

  • training.researchcomputing@newcastle.ac.uk

Getting Help

If you have a specific issue in accessing existing HPC facilities, need to report a problem with Rocket or Comet, or have a technical question which is not addressed by the content of this documentation, then note that we still use the NUIT NUService portal to manage these support requests:

  • https://nuservice.ncl.ac.uk

When submitting your self-service request, please ensure that you choose the relevant HPC category, and the request will get to us.


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HPC Support

Table of Contents

Table of Contents

  • Contact Us & Get Help
    • Contact
    • Getting Help

Main Content Sections

  • Documentation Home
  • Getting Started
  • Advanced Topics
  • Training & Workshops
  • FAQ
  • Policies & Procedures
  • Using the Wiki
  • Contact us & Get Help

Documentation Tools

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  • RSE-HPC Team Area
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